The Federal Communications Commission (FCC) and Federal Trade Commission (FTC) have adopted rules concerning pay-per-call (900 and some 800) services that affect you. Pay-per-call (900 and some 800) are those for which a caller pays a per-call or per-time interval charge for transmission of the call. Pay-per-call charges are determined by the service provider that offers a specific 800 or 900 number.

What You Should Know

* Charges for 900 messages are for non-telecommunication services.

* If you orally communicate an allegation of a billing erro via the toll free number on the 900-bill page of your telephone statement, it will be considered sufficient notification of a billing error. You have 60 days from the date of the disputed bill to dispute a billing error. You have the right to withold payment of the disputed charges during the billing error review. No collection activity for the disputed charges will occur while the charges are under investigation.

* At the customer's request, YTC can block the completion of 900 calls on some local telephone lines. Please call the business office to determine if 900 blocking is available to you.

* The FCC allows local, long distance or information service providers to initiate blocking of pay-per-call services as a way to protect themselves from customers who incur but fail to pay legitimate pay-per-call charges.

* Customers are not required to pay charges associated with pay-per-call services, which are not provided in compliance with federal laws and regulations (i.e., those of the FCC and FTC).

These consumer rights are provided under the Federal Telephone Disclosure and Dispute Resolution Act.

For more information about your rights concerning pay-per-call services, call YELCOT'S business office at 870-449-4211.