Under certain conditions, a deposit may be required from new applicants for service to guarantee payment for the service. If desired, the deposit may be paid in two equal installments. In place of a deposit, the Company will accept the written guarantee of a qualified third party or a letter from your previous telephone utility showing evidence of good credit. Please ask our business office about these options.

The amount of the deposit will not exceed the estimated bill for two average billing periods, unless there has been unauthorized use, tampering, bankruptcy, or a previous unpaid bill. The interest rate on deposits is set annually by the Arkansas Public Service Commission and credited to the customer's account annually.

Deposits will be refunded after twelve months if the following two conditions are met during the preceding year:

1. The customer has for a consecutive twelve month period paid all bills on or before the due date; and,

2. The customer had rendered no check that was dishonored for reasons other than bank error.

For existing customers a deposit will be required (or increased) if any of the following conditions occur during the preceding twelve month period:

1. The customer failed to pay a bill before the close of business on the last day to pay printed on the notice within the preceding twelve months.

2. The customer has rendered two insufficient fund checks to the Company in the preceding twelve months.

3. The customer failed to pay his bill by the due date twice in a row or any three times in the preceding twelve months.

4. The customer has misrepresented his identity for the purpose of obtaining service during the last twenty-four months.

5. The customer has engaged in unauthorized use of service or tampering with wires or other Telephone Company equipment during the last twenty-four months.

6. The customer has filed bankruptcy.

When final disconnection of service is made by the Company, the amount of the deposit, pluse accrued interest, will be credited to the customer's account.