If you are unable to pay a bill in full, the Company will not discontinue service if you qualify for a delayed payment agreement and:

1. You pay a resonable portion of your bill; and

2. You agree in writing to pay the balance of your bill in reasonable installments; and

3. You agree in writing to pay in full all future bills during the period of the agreement by due date.

Yelcot Telephone Company may not require more than 1/4 of the overdue bill as the initial payment, and will allow equal installments for at least 3 months from the date of the initial payment.

In arranging the installment payment agreement, the Company will consider the customer's ability to pay, the size of the unpaid account, the customer's payment history, and the length of time and reasons the account has not been paid. You must contact the Company by the close of business on the last day to pay printed on the "shut-off notice" to arrange an agreement. The Company may charge interest on the unpaid account. The interest rate will be set annually by the Arkansas Public Service Commission.

If a utility bills a customer for an amount to correct a previous underbilling, the customer is permitted to pay that amount pursuant to a delayed payment agreement that provides for repayment over a period equal to the period during which the underbilling occurred. If the underbilling is the fault of the utility or it is impossible to determine whether the previous underbilling is the fault of the utility or the customer, the utility will not impose a finance charge on the delayed payment.